Ask Our Experts

We applaud your efforts to provide the very best for your baby, but know you sometimes have questions or concerns about breastfeeding or pumping. Our Certified Lactation Counselors and child experts are here to help you and offer support. For specific Lansinoh product usage questions, please contact customer service by email or (800) 292-4794 between 8am-8pm est.


Not Getting Suctioned Into my Pump



I have a Lansinoh double breast pump. I have been pumping since my daughter was born which will be 5 months next week. The last month I have been having problems not getting suctioned into the flanges. Its hit and miss sometimes I get suctioned in right away other times it takes 5 minutes, sometimes its 12 minutes later and I am pushing pulling and still not getting suctioned in.

My freezer stash is now gone and since I work full time I have to supplement with formula, which my daughter hates. Please help me!! I am busty so I think I may need a larger breast shield/ flange? I just find it odd that I am now having problems where the first 3 months I could pump like a champ.

Thank you for the help,



It would be important that we discuss these issues with you over the phone in our customer service department so we can help you better.  Our number is 800-292-4794.

Best wishes,

Gina Ciagne, CLC

Photo of Gina Ciagne

Gina Ciagne

Certified Lactation Counselor