My name is Amy. I have a 5 month old baby girl, for whom I have been pumping, storing and freezing breastmilk since February for when I return to work. I currently have over 100 bags of milk. I froze each bag flat and have them stored in the back of the freezer in Ziploc freezer bags. Each time I thaw out an individual bag of milk, it leaks. I don't know what is going on, but it is wasting so much milk. I'm getting very frustrated because I thought these would not do that. Do you have a solution for how not to have them leak?
Amy, we are sorry this is happening and that you have been frustrated. Please contact our customer service department so we can assist you better. Customer service can be reached at firstname.lastname@example.org or by calling 800-292-4794.