Ask Our Experts

We applaud your efforts to provide the very best for your baby, but know you sometimes have questions or concerns about breastfeeding or pumping. Our Certified Lactation Counselors and child experts are here to help you and offer support. For specific Lansinoh product usage questions, please contact customer service by email or (800) 292-4794 between 8am-8pm est.


Electric Pump Has No Suction


I started using my electric pump after my second daughter was born and have so far loved the product, however, it recently stopped the suction for some reason. Is there some trouble shooting I can try? It works ok for about 3 minutes and then loses the pumping action. I am sad to learn of this and purchased a hand pump to get by in the mean time. Can your company please help me?


Please contact our customer service department at 800-292-4794 so they can discuss in detail with you.

Best wishes,

Gina Ciagne, CLC

Photo of Gina Ciagne

Gina Ciagne

Certified Lactation Counselor